Measures to Safeguard Caretakers and Visitors

(last updated 31 Mar 11.00 AM)

The Ministry of Health (MOH) announced various safe distancing measures to be taken to reduce the risk of local spread of COVID-19, including at workplaces. To safeguard our caretakers, visitors and guests, the Nekoya Cat Hotel is following the recommendations of the MOH to place measures into place, to limit close contact and large gatherings of people in close proximity over a prolonged duration.

Staggered Working Shifts

With operations continuing at Nekoya @ KAP for the month of April 2020, all caretakers have been placed on staggered shifts such that they will not come into contact with one another.

Safe Distancing Measures

Wider physical distances between caretakers and guests must be observed. We aim to keep a minimum of 1m distance during check-in, checkouts and viewings and seek your co-operation in complying to this guideline if you should be visiting our hotels.

Limitation on Visitor Numbers

Viewing requests shall only be accepted on an appointment basis, and we will not be accepting walk-in requests at this time. A limited of two (2) visitors to the hotel shall be accepted at any one point in time. If there are more than two guests in the hotel, you may be asked to wait outside.

Sanitation & Disinfection

The safety of our cat caretakers and visitors to the hotels is our highest priority.

We continue to upkeep high standards of sanitation and disinfection in view of Covid-19.

Daily hotel housekeeping is done twice daily and additional reminders have been issued to staff to maintain high standards of personal hygiene. Visitors are required to wash their hands upon entering all Nekoya Cat Hotels and refrain from touching their eyes, mouth and nose. All visitors are also prohibited from attempting to touch cats that do not belong to them.

Visitor Screening

With effect from 16 March 2020, all visitors to Nekoya Cat Hotels will be required to fill health and travel declarations. This is done to ensure we can assist with contact tracing if it should be necessary. We appeal to guests to disclose their health condition and travel history with our caretakers, and refrain from entering the hotel if you suspect you may be unwell.

Daily Temperature Taking & Reporting

All Nekoya Cat Hotel staff have been instructed to take their temperature before reporting to work daily, and submit this information for recording purposes. If they are unwell, they have been advised to stay home, and visit a doctor.

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