Parking spaces are available within the King Albert Park Residences Mall (for Bukit Timah).
Please transport your cat to the hotel with the use of a secure transport crate. It is strongly advised that you ONLY use the service lift, as opposed to the escalator or passenger lift. This route will provide a quiet, safe entrance, that is as close as possible to the Nekoya cat hotel.
We advise that all guests adhere to this practice, for the comfort and safety of your cat, as well as other shoppers and tenants inside the buildings who may be afraid of, or dislike cats.
We engage PetMate to provide private pet taxi services at exclusive rates to customers of Nekoya. For just $20, you can book a one-way trip to our hotel, with or without your cat.
To secure your trip, simply download the PetMate app. The following terms and conditions will apply:
In the event that you require a last minute booking, we may or may not be able to make arrangements for in-house pet taxi services, chargeable at $60 per one-way trip. Please provide at least 24 hours advanced notice to the hotel if you need such assistance.