NEED SOME HELP?

GET IN TOUCH

PAYA LEBAR

797 Geylang Road
#02-01
Singapore 389679

CALL US

+65 6966 7387

KING ALBERT PARK

9 King Albert Park
KAP Residences Mall, #02-20
Singapore 598332

CALL US

+65 6969 6278

OUTRAM PARK

59 Kampong Bahru Road
#02-01
Singapore 169367

CONTACT US

+65 6926 6470

CONTACT US

Our caretakers are contactable via phone for immediate assistance regarding cabin availability and reservations.

For non-urgent enquiries, we are available to chat via Facebook or e-mail.

VIEWINGS

For the comfort and safety of our guests,
viewings are by appointment only. Please call the hotel of your choice to arrange for one!

We advise that all guests are transported within secure crates,
and that they use the service lifts for discrete,
uninterrupted access to the Nekoya hotels.

OPERATING HOURS

11AM – 6PM

CAREERS, BUSINESS ENQUIRIES & PARTNERSHIPS

We welcome great ideas and embrace new friendships.
Special rates are available to owners of catteries, shelters, veterinary clinics, grooming establishments and pet supply stores.
To enquire, send some mail to [email protected].

For careers, learn more here.

CONTACT FORM

One of our cat whisperers will be in touch within the next working day.

Daphne Tann

2019-07-17T05:50:19+0000

I recently adopted a cat (my first cat!) and had to travel for work. So it was my first time being away from my cat and was expectedly very nervous to do so. After some research and getting reviews from friends, Nekoya Cat Hotel was recommended to me. Tessa and Vanessa from the Outram Park outlet were amazing and wonderful at easing my worries and taking excellent care of my cat. Brought my cat in for the complimentary viewing just to make sure I (and the cat, hah) was comfortable with the place. The hotel has a very peaceful and calming vibe, and is very clean and tidy. Could tell that the cats who were already there (each in their individual cabins) that they were very relaxed and comfortable too. During my cat's stay, I got regular and prompt updates about how he was doing. Tessa and Vanessa even informed me when they suspected that my cat might be a bittt constipated, and asked if they could add a bit of water to his wet food before doing so. He was fine by the next day thanks to their care. They also made sure he got his fill during his daily play times. When it was time to bring him home, haha my cat didn't really want to leave and it took a while to get him back into his carrier. Thank you again so much to Tessa and Vanessa. Will definitely use Nekoya again when I next have to go on a work trip, and am going to sign up for their memship plan too!read more

Hany R Gimbel

2019-07-15T18:57:17+0000

Our cats, Mocha and Twinkie were placed there more than a week while we were moving to LA. We were able to see the cats daily. The place is clean and the staff are all very helpful and friendly. Thank you Nekoya. Our kitties are now safe at their new home in Santa Monica ❤read more

Taky Bdh

2019-07-10T15:01:58+0000

Kiki came for her second staycation and while she’s usually hissy and dislikes new people, she settled in after a day, and was demanding pats and belly rubs daily thereafter. Environment was clean and breezy as usual and we fetched Kiki home with her being clean, sleek and manja as usual. She will definitely be returning next time we go overseas!read more

See Cee Leah

2019-07-06T01:58:09+0000

While contemplating on whether to get a cat or not, I almost decided not to since I live alone in Singapore and had no other relatives or friends I can trust enough to help me take care of my cat when I go overseas. This is when I found Nekoya. Their space is clean with lots of toys and they have strict rules of not simply boarding any cats, especially ones with contagious diseases, and do not let any outside visitors in without an appointment. I’d like to thank Suria and Francesca, who are the main reason why I chose Nekoya KAP. They would advise me of my cat’s diet and give me daily updates in the hotel, this assured me that my beloved cat is in good hands. I’m very happy with their service and Nekoya is my go-to boarding place when I travel. ❤️read more

Shida Shhrn

2019-06-24T03:12:36+0000

I boarded my 3 cats for 2 weeks. Place was clean and cozy. Great team from Outram Park outlet. They updated me every few days regarding my cats. They even suggested to try out different food when my cat doesn't have appetite to eat. Will board my cats here again if I need to go overseas! Thank you Nekoya!read more

Stephanie Tham

2019-06-04T03:56:31+0000

There's no better cat hotel than Nekoya to board your critter while you're away on vacation. My boy, Bozo, had a fabulous staycation at KAP under the loveliest caretakers - Suria, Dionna and Francesca :)I was initially jittery as Bozo has a shy temperament. However, the team showed so much care and he adjusted well. From day 1 of his stay, I was immediately assured as they would send me whatsapp updates and pictures of his behaviour, quirks and mannerisms every other day or so. The staff were also attentive enough to note down your cat's preferences when it comes to playtime and feeding!Bozo couldnt have a better time and he also came home with a list of recommended pet food brands and his favourite teaser! :)5 stars, highly recommended!read more

Jiyeon Kang

2019-05-14T01:39:45+0000

Very clean place. kind people. They updated us about Otto and many photos everyday. My cat adjusted well and comfortable there now. Eating and using his litterbox well tooread more

Derek Lim

2019-05-13T13:16:37+0000

Our family cat Pico has had 2 great “vacations” at Nekoya KAP and he absolutely loves the place - to the point that he doesn’t want to leave when we go pick him up! It puts our minds at ease knowing that he is in the good hands of an attentive and loving team of caregivers. :)read more

Cecilia Qin

2019-04-21T05:31:27+0000

Sent my cats Oreo and Simba at Outram Park outlet for 9D8N staycation when the whole family was overseas. The cabin and the hotel ‘facility’ are definitely clean and great. A big shout out to Venessa and Tessa for giving us detailed updates everyday and going extra miles when my cats need some urgent checkup. The team are definitely well trained and professional, the check in and out process and the quality of the customer services are absolutely fantastic. Will come back again as the team gave us a peace in mind when we are away and knowing that my cats are well taken care of by you guys! Highly recommend. 🤟read more

Maz Rzy

2019-03-20T07:53:36+0000

I have no doubt that Nekoya might just be the best cat boarding hotel in town! Just picked up my cat,Ozil, today and staff of Nekoya (Paya Lebar) deserves another compliment. I opted for daily media updates & without fail, they came in promptly and shared few pics of Ozil. This service definitely had made me feel assured tt Ozil is in good hands. They also replied to my queries patiently. Ozil is a very reserved and swipey boy to strangers but staff are ever so patient and seems to know how to handle cats with such character. Thumbs up to Nekoya & job well done! My sincere appreciation and keep up the great service ,👍read more

Royston Tan

2019-03-19T05:13:21+0000

We booked a two-week stay for our kitten, Sugar, at Nekoya KAP. It was the first time we were boarding our cat, and we didn't know what to expect. Francesca and Suria were very patient in answering our questions, and took great care of Sugar in the two weeks that he spent there. Sugar received lots of love and attention, and we were constantly updated as to his well-being. Thank you so much!read more

Alfi Eddie

2019-03-06T06:38:26+0000

Sent my Cat Krunch over at Nekoya for 4D3N stay as our whole family went for a vacation, caretakers were friendly and welcoming , cozy ambience to the place , and updated us with pics and videos of our cat daily during the stay. Highly reccomended ! Will definitely come again if need be, they have our trust (:read more

Dawn Cayleb Tay

2019-02-27T07:55:32+0000

Definitely our go-to Cat Hotel for Dusty. Very clean and accountable :) Dusty is not exactly the easiest cat, but Ivan (Paya Lebar outlet) is so experienced and patient.read more

Catherine Pate

2019-02-22T12:16:52+0000

Thoughtful, loving place!

Lee-Emma Carter

2019-02-20T09:56:52+0000

I was very nervous about putting Winston in a cat hotel for the first time, as he had just arrived in Singapore. The team at Outram were fantastic. From the start they were able to put my kind at ease. When Winston arrived at the hotel they made him feelWelcome straight away! The media updates were well worth the money and highly recommended. I could tell they really paid attention to Winston to ensure he was safe and happy. It was great to see He was enjoying himself and had set up a little routine for himself on his little holiday away from home. If there were any problems or things to note they let me know and followed up on them as the week went on. I can honestly say I knew Winston was in safe hands and didn’t have any crazy cat lady moments whilst I was away. Thanks Nekoya!read more

Wenda Lim

2019-01-02T11:41:20+0000

Excellent and thoughtful service provided by trained staff. My cat Tiger spent 4 occasions at their place. And their services never fail my expectations. On Tiger’s final last stay with them, as Tiger is old and need more attentive care, they even helped me to syringe feed him. I am so touched! It’s worth every cent! Keep up the good work and love for my cat. Hope to return with my new cat (maybe)!read more

Michelle Lim

2018-11-15T10:38:08+0000

I put my Char Siew Mao with Nekoya - Paya Lebar for 10 days in October when I went on holiday. This was my 3rd pet hotel and the best so far! The Nekoya folks (Ivan, Rachel and Cee Leah) really took very good care of Char Siew and provided daily updates without needing to prompt or ask for them. They also maintain an active Instagram account so it was very easy to check in on Char Siew and his fellow kitties everyday. Nekoya also accommodated to my flight times with reasonable early check-in and late check-out rates. I especially like that Nekoya is very professional and stringent in their checks and criteria for boarding - this puts me at ease that my cat is in super good hands. The cat hotel itself is super clean and nice-smelling with a very calming ambience.This is also the first time Char Siew came home from a stayCATion without any anxiety or acting-out behaviour such as diarrhea and excessive meowing.Highly recommended to all cat parents! And I’ll definitely be boarding him at Nekoya again the next time I go on holiday! 😻read more

Helen Ang

2018-11-07T07:10:01+0000

Boarded my kitten, Owlet, at Nekoya Payah Lebar from 1-6 Nov 2018.Am very pleased with the services provided by the staff. First Dionna was very helpful in answering to all my queries about boarding my kitten as this was hers and my first time. ;)Next, when Owlet was on boarding, Ivan and Rachel had been most patient and caring to my naughty kitten's behaviors, i.e. she pee and poo out of the litter box and they had to wash her towel and even her pillow.Then every day, either Rachel or Ivan would send me how's Owlet was getting on (with pics and even video) in the boarding place. Really appreciate this gesture as it gave me peace of mind my kitty was doing well.The place is neat and clean too. Thanks the team again for looking after Owlet during her stay. Will definite board Owlet with Nekoya again next time should I need to be away. Also recommend to any who is thinking of a place to board your kitties. :)read more