WELCOME TO NEKOYA
Singapore's First Holistic Cat Boarding Hotel
Nekoya is a holistic pet boarding hotel dedicated exclusively to caring for cats in Singapore. Our name is derived from the Japanese characters; 猫屋 – Which quite literally means The Cat’s Home in English. Nekoya’s mission is to make pet boarding a positive experience for our feline guests, through providing a restful reprieve that focuses on complete care for all your cat’s needs – Mentally, emotionally, and physically.
AS FEATURED ON
PRIVATE, HYGIENIC CAT BOARDING
Crafted with your cat’s needs in mind, the Nekoya cat hotel features a total of 15 intelligently designed, private cabins with separate resting, feeding and bathroom areas. As the first indoor cat boarding facility in Singapore, our quiet and secure location provides a restful reprieve for guests.
All our boarding cabins are custom built along a single wall to prevent and reduce any stress and anxiety between cats. Each of them overlooks a beautiful, elevated view of bustling Changi Road, turning every cabin into a fantastic vantage point for bird-watching, sight-seeing and peaceful naps.
Our Cat Hotel Provides…
Holistic Care for Cats
In the right hands, we believe all cats can enjoy their boarding experience. We strive to keep our guests happy and healthy through mental, physical and emotional engagement.
Dog Free Boarding
The Nekoya cat hotel is free of friends of the canine kind. Adorable as they are, you won’t find any dogs within our premises, whether for temporary visitations, short or long-term stays.
Active Stress Relief
Our cat hotel is modelled to resemble a cozy home environment. We employ the use of floral homeopathy and play soft, ambient music daily, to soothe and calm the most frazzled of cats.
Air Conditioned Lodging
Our boarding facility is air-conditioned 24 hours a day, 7 days a week at a temperature that is comfortable for cats. Each private cabin features ventilation windows to keep our guests feeling cool and comfortable throughout their stay.
Private Play Time
Each of our guests is entitled to up to daily personal interaction with our concierge on duty. It’s important to us that we set aside time regularly to keep them happy through a relaxing brushing, or private play time!
Routine Emulation
We know your cats are habitual creatures. As cat owners and lovers, our staff are happy to help mimic your cat’s schedule, and dedicated to helping guests adapt to their new surroundings through constant care and supervision.
The Nekoya Experience
First time of putting up my cat at a boarding place while I went away for family vacation. It was the first time that my cat, Donut 🍩 was away from home as he is solely an indoor cat since he was a kitten and we will be away for so many days (7 days). Initially I was very worried if Donut can adapt and if he will be well cared of. But Nekoya has down such a great job looking after my Donut 🍩! They gave me daily updates and videos/ photos so that I can know that my little old boy is doing well 😊 Although Donut 🍩 is a little stressed and keep having soft poo, the caretakers there are so attentive and understanding and try to make things more comfortable for Donut 🍩! I am really very appreciative to each and everyone at Nekoya! They are really sincere in the well beings our furry babies 😊 I will not hesitate to put Donut 🍩 there again if I need to travel. Hopefully he will not make a mess next time 😅read more
Wendy Koh
2017-09-08T11:06:15+0000
Can I just say how amazing all the staff are at the Nekoya Cat Hotel. This was the first time we sent our beautiful Jelly to a cat hotel and Debrah and her team always made us feel so relieved that our little Jelly was so well looked after so we enjoyed our holiday without worry. I couldn't recommend the Nekoya Cat Hotel more!! As a pet owner it is so great to know there is a place that is so caring to leave our precious Jelly! Thank youread more
France Gaggioli
2017-06-07T03:54:49+0000
We heard about Nekoya through Nekojam. We have always been pleased with their service and innovative approach in easing lives of pet parents. When we heard about their foray into cat boarding services and the designs put in place to make our feline overlord comfortable, we got really excited and was looking forward to board our kitten at this first Cat Hotel in Singapore. Our 10 month old kitten was extremely shy with strangers. This was also the first time he would be away from home, and for a good 9 days. Nevertheless, just 30 minutes upon checking in, he seemed pretty comfortable. Within 2 days, he got really chummy with Cat whisperers and started to ‘bully’ them. Fortunately, the cat whisperers were so patient and they took great care of him. We just checked him out today and he is in extremely good spirits. He seems to be more confident towards visiting guests. We will not hesitate to recommend Nekoya to fellow cat parents.read more
Lyne Chia
2017-05-30T13:51:43+0000
Thank you Nekoya and cat whisperers for taking wonderful care of Patchu! This was patchu's first time being away from home and we couldn't have chosen a better place to care for her. The lovely cat whisperers provided regular updates (more than what they promised) with pictures and videos while I was away, especially since patchu was a bit stressed at the start. The cabins were spacious enough for patchu and they allowed her to come out of her cabin to explore the rest of the cat hotel once a day (and patchu has grown to like the plants there).They managed to make her more comfortable over her stay there. Was impressed by their ability to understand the cats body language and provide for their needs accordingly. I would recommend this place to other cat owners as well! 🙂read more
Ruth Fong
2017-05-16T02:22:26+0000
Thank you Nekoya for being the saviour for my kitteh's one week staycation! It is a 5 star kitty hotel with lots of love and sincerity from all the staff!Environment - Calm, cosy, very clean, relaxed and best view for the cats from their cabin (full length window for bird watching!).Cabin - Clean, cosy, hygienic and big enough for fatty cat to jump around and play alone.Kitty playtime - Individual private kitty playtime. Through the daily updates I've received, I can feel the sincere love Ppoppo was given! And it didn't take long for her to get comfortable!Staff - Debrah, Portia & Petrina. Genuine, sincere, warm & honest. Good interpersonal skills. They put in great effort to ensure that I am at ease too! They certainly pay attention to all of my enquiries. Check-in process was a breeze.From my experience, not many boarding hotels are as clean as Nekoya. I like the fact Nekoya strictly ensure all cats are healthy, vaccinated, free from fleas and spayed/neutered before they come on board.I didn't even have the time to view Nekoya's cabin before the boarding but the moment I stepped into Nekoya during checking in, tells me Ppoppo will be in sincere hands.Do check out Nekoya's website prior to your cat boarding. It has all the lodging guidelines you need to know.Will definitely choose Nekoya again in the future! Highly recommend cat hotel for cat owners. Thank you ladies, I deeply appreciate your sincere dedication.read more
Aida Barijo
2017-05-15T15:21:54+0000
When we first send simba over he was so scared, as days go by simba love it and really love how nekoya will always update me bout simba as simba didn't want to eat and i feel less worry as i'll always get an update bout simba. Thank u for taking care of my baby simba��
Feeqaah Shafiqah
2017-05-09T06:38:16+0000
Nekoya Cat Hotel is just like what the saying is " First impression lasts" I have to say that their ways of handling my cat is superb. This is a place where I would not hesitate to recommend to anybody that wants to look for a good place for their cats. The place is really clean and good. My hats to them for really making my cat comfortable stay. Thank you Nekoya Cat Hotel .read more
Latiff Jalil
2017-04-28T17:10:34+0000
Booked a weekend stay for my kitty and was a little apprehensive as it's the first time @smokeythemunchkin will be staying somewhere foreign. Being a more than usual needy kitty, Portia and Petrina sent daily updates and photos for assurance that he's well taken care of �. Thank you! �
Abigail Tan
2017-04-26T08:06:37+0000
Booked a stay for my furkid at Nekoya when I went on a family trip. I loved the lengths Nekoya goes to to keep their guests stress-free such as having owners book an appointment for viewing instead of going in at anytime of the day.I was pleased to see that the rest of the kitties were very relaxed and happy instead of tense and stressed out like most other cat hotels. The cabin space for the guests were pretty big and clean. My furkid is pretty big in size as well but there were still room for him to jump up and down. The staff were very friendly and sincere , and they even provided me with extra updates even though i only opted for 4 days. I appreciate that a lot! They do take the time to interact and check on the in-house guests every now and then instead of just providing the basic accommodation, food and water.They also allowed me to stay with my cat for a while to get him settled in, instead of "drop and go". I really appreciate these extra services to ensure the cats are going thorough minimal stress from leaving the comfort of their own homes.Will definitely choose Nekoya again in the future 🙂 Thanks guys!TL;DR ?Environment : ★★★★★Cleanliness: ★★★★★Responsiveness: ★★★★★Comfort for Guest: ★★★★★read more
Yvonne Kwek
2017-04-12T04:53:03+0000
Thank you Debrah and her team for looking after Jenny during her 1 week stay at Nekoya. The place is calm and suitable for cat boarding. They are meticulous and look after the guests well to ensure that nothing is left unattended. Their dedication help my cat to adjust the surrounding well enough to feel safe and at ease. Recommended to those who are keen to board their cats. Will be boarding my cat again in May for another week! Thank you. 🙂read more
Yusri Goh Yan Xiu
2017-04-11T02:43:57+0000
The most beautiful thing about Nekoya Cat Hotel starts from those who work there. They adopt friendly approach & quick response customer service & care that allows cat owner feel at ease knowing the people who will be handling the cats; are dedicated, caring and love animals at heart. Thank you is not enough but I will write it again, thank you from the bottom of my heart for providing a clean, safe & homely environment for my cat. The cat hotel is equipped with the best viewing for all boarding cats, sufficient play time and regular updates regarding my cat adjustment in adapting in a new environment. Thank you for being consistent & working harder to ensure not just my cat but all other boarding cats feel less homesick with soothing music playing in the background. I wish Nekoya Cat Hotel the success & I am definitely recommending all other paw-moms/dad. This place is a go-to staycation for your cat while you are away.read more
Sabrina Aokira
2017-04-08T10:49:06+0000
Sent my fat boy to this friend recommended cat boarding place. I have to say it's the best I've ever engaged. Great daily rates, cozy environment, cat lover staffs, spacious room with proper hygiene, good food (but I recommend bringing your furkid's fave food, they need the comfort in new environment), photo/video updates every few days, what more can you ask for? Highly recommend for cat owners.read more
Alvin Tay
2017-04-03T12:44:03+0000
Brought home my kitten Bella from Nekoya after a 3 night stay. She seemed to like the place very much and settled in well. She had no issues after i took her home too. The staff are friendly and it was a pleasure to have chosen Nekoya.
Bashirah Mohd Salleh
2017-04-03T02:47:18+0000
As we had experienced Cotton was not eating and drinking after returning from another cat hotel previously, we were a bit worry of her stay at Nekoya. However, Patrina and Portia at Nekoya really taken good care of Cotton. From hissing, being an emo cat, then slowly adapt to the environment, exploring everywhere, and even proactively approaching other cats during her play time. We are really happy to see Cotton was enjoying her stay at Nekoya ;)More importantly, I would highly recommend the daily media updates service. They not just sending you photos and videos because you paid for that service. I could say these photos and videos are all taken with love by Nekoya. Nekoya~ Thanks for all your love and care to Cotton again :3read more
Natalie Cheng
2017-03-30T07:26:01+0000
Tried out Nekoya during my short trip to KL and happy to see that my baby is well taken care of by Portia and Petrina. I also like it that i was allowed to stay with Butter for some time before we leave him there to ease our separation anxiety. Will definitely check Butter in again when we need to! �read more
Ada Lee
2017-03-20T12:37:50+0000
The service provided by them is absolutely amazing. I receive regular updates on my cat's condition and the staffs definitely did a great job in taking care of my cat's welfare. I would definitely come back again.
Yunos Rahman
2017-03-17T07:49:36+0000
Thanks Nekoya for putting up with our little ah beng!! Owner and staff were very professional and passionate about cats and their well beings. The daily video updates were really useful and it seems like Mel had many girlfriends!!! No wonder he seems to miss Nekoya!! Special thanks to Chief Cat Lady, Debrah! (ps: sorry for the late review!!)read more
Jason Pay
2017-03-12T06:54:48+0000
Thanks portia/debrah for taking such good care of Taro! The kind gesture of sending updates to let us know that taro is doing well gives us a peace of mind while we were travelling. Definitely no regrets in leaving our darling in such capable hands. Will definitely bring taro for future staycations again! =) keep up the great effort nekoya!! You guys rock...!read more
Lilia Tay
2017-03-11T06:10:54+0000
Selena was well taken care of at Nekoya. I found the environment to be pleasant and clean and the staff were knowledgeable and genuinely cared about the welfare of their guests. I am very pleased that Nekoya ensures that all guests are healthy at the start of their stay and that guests do not mingle so as to minimize the risk of catching anything from each other. Overall I would recommend Nekoya to other cat owners and I feel at ease leaving Selena in their care when I go on holiday. Keep up the good work guys!read more
Shannon Chin
2017-02-26T03:09:21+0000
Portia and Petrina are genuine cat lovers, so you can definitely entrust your beloved cat with them. The funny and creative captions they send along with Peanut's photo never fails to crack me up too. I believe Peanut had a wonderful time boarding at Nekoya. When I came to pick Peanut up, he was actually sitting beside Portia. I bet he will miss you girls so much! Thanks for taking care of Peanut! And so sorry about Peanut eating your plant! 😛read more
Pailin Lee
2017-01-09T15:03:20+0000
There are 2 things I really fear in pet hotels - crummy, dirty, cramped quarters because the hotel owners really don't care and crazed cat people who think that cats are humans ... I am delighted to say that Nekoya is run by seriously lovely people who really care about the kitty cats.They are down to earth but obviously love the cats a lot and the care and attention they give is just amazing for 'strangers' to my cats.I am so very happy that I boarded my 2 cats at Nekoya - it was a long stay and I think they both did not want to leave in the end hahahaThank you Debrah (and Debrah's husband) and Portia for looking after my kitty cats so well and for taking Ghi Ghi to the vet and for staying with her ... you might have actually changed her perception of that nasty place :)A VERY BIG THANK YOU and I would recommend this haven for cats to anyone!read more
Michelle Sara-Joy Ang
2016-12-25T05:57:08+0000
This is my first time sending my little boy for staycation.Very very worried for him at first due to his character but with the service given and constant update my worried start to fade away. My boy Mika enjoy his stay. All the staff manage to make him feel like home and tame him.lol!! Highly recommended for all paw parents out there service and environment thumps up 🙂 🙂 🙂read more
Ann Adira Shakira
2016-12-18T08:44:26+0000
George certainly had a great 'staycation' of two weeks in Nekoya! The hotel has a very cosy and relaxing ambience with airconditioning and soft music playing. The cabin is of a good size for George to retreat to, especially in the first few days of checking in when he was rather traumatised. Debrah and Portia did a very good job in handling George. They hand-fed George on the second day to get him to eat and slowly coaxed him out of his cabin for his daily individual playtime. We felt at ease knowing that George was doing fine after a few days through the updates on him sent via watsapp which we subscribed to for a small fee. By the way, Debrah and Portia are not just competent cat whisperers, they are also great photographers! In fact, I have just changed my profile pic to one taken by Portia. Thanks, Debrah and Portia! Would definitely check George into Nekoya should we need to leave town again. Don't suppose he would mind 😸read more
Susan Ang
2016-12-18T06:00:07+0000
I recceed a few cat hotels before chancing upon Nekoya Cat Hotel in FB. I was impressed with how clean and beautiful it was. At home, Boo loves to look out of the window and with the full-length clear window overlooking his cubicle, I am sure he would be very happy here. The whole booking process was smooth with Debrah and Portia answering all my queries and that reassured me that Boo will be in good hands while we were away. I can also see that they put in great effort to ensure that each cat-client would feel at ease and comfortable while away from home. Boo was well taken care of and I will definitely choose Nekoya again for Boo's next staycation! �read more
Rie Ohno
2016-12-15T05:47:21+0000
We are so glad to have placed Jasper at Nekoya Cat Hotel. The care and attentiveness given were superb. Jasper has never been away from us before and we were deeply worried about how our handsome boy could cope in the new environment and people around him. Jasper may be huge and majestic looking, but he is very timid and highly cautious by nature. With the twice daily video and photo updates from Nekoya, we were quickly put at ease. I was pleasantly surprised when Debrah texted us on his queer eating habit of pushing his food to the tile and eating from there, and was quick to make changes when we told her that the bowl may be too deep as we usually use a shallow plate propped on the bowl. We were definitely dumbfounded when we learnt that our Jasper was hand-fed like a royal prince. Talk about 6 star service, this is it. Debrah was very accommodating and helpful. She allowed us to checked Jasper in late in the evening after closing hours and came in earlier for us to check Jasper out when we returned. She certainly understands the anxiety of parents. Debrah and her team have certainly over delivered in their service. They had done a great job at Nekojam and have done it again at Nekoya. Special thanks to Debrah, Portia and Jeremy.read more
Liz Dju
2016-12-04T14:47:55+0000
Brands We Work With
Your cat’s stay at Nekoya is made all the more pleasant with the help of these brilliant products and services.
Curiousity Didn’t Kill the Cat.
We’re sure there’s a lot more you want to know. Let’s get purr-sonal!
You should always ask questions and arrange to view your boarding premise of choice, prior to committing to a reservation. Come over and meet the team, and we’d be happy to show you around!
