Nekoya Membership

Whether you’re a frequent jet-setter or always yearning for a vacation, we’re committed to being the constant in caring for your cat while you’re away. Elevate your cat’s stay with our array of exclusive member benefits.

Gold

Upon creating an account and placing a reservation with the Nekoya Cat Hotel, you are eligible to apply for Gold Membership.

Platinum

Lodge for 15 nights in a calendar year and receive 1 year’s validity on your Platinum Membership or purchase it at at $50/annum.

Black

Attain 1 year’s validity on Black Membership after staying a total of 30 nights in a calendar year, or purchase it at $100/annum.

Membership Perks

Membership Tiers Gold Platinum Black
Benefits
Complimentary Cat Litter X X X
Neko-yen Collection Eligibility X X X
5% Off In-Store Purchases X X
Check-out as late as 3PM* X X
Complimentary CIAO Cat Treats X X
Check-out as late as 6PM* X
Free Media Updates for Duration of Stay X
Upgrade to Private Cabin for Every Second Guest** X

* Subject to availability on date of check-out
** Up to 5 days of updates per stay
*** Excludes peak periods, weeks of public holidays, certain dates and exceptional events that generate high demand. 

Portia and Petrina are genuine cat lovers, so you can definitely entrust your beloved cat with them. The funny and creative captions they send along with Peanut’s photo never fails to crack me up too.

I believe Peanut had a wonderful time boarding at Nekoya. When I came to pick Peanut up, he was actually sitting beside Portia. I bet he will miss you girls so much!

Thanks for taking care of Peanut! And so sorry about Peanut eating your plant!

Pailin Lee
Monday, January 9, 2017

There are 2 things I really fear in pet hotels – crummy, dirty, cramped quarters because the hotel owners really don’t care and crazed cat people who think that cats are humans … I am delighted to say that Nekoya is run by seriously lovely people who really care about the kitty cats.

They are down to earth but obviously love the cats a lot and the care and attention they give is just amazing for ‘strangers’ to my cats.

Michelle Sara-Joy Ang
Sunday, December 25, 2016

This is my first time sending my little boy for staycation.Very very worried for him at first due to his character but with the service given and constant update my worried start to fade away. My boy Mika enjoy his stay. All the staff manage to make him feel like home and tame him.lol!!
Highly recommended for all paw parents out there service and environment thumps up 🙂 🙂 🙂

Ann Adira Shakira
Sunday, December 18, 2016

George certainly had a great ‘staycation’ of two weeks in Nekoya! The hotel has a very cosy and relaxing ambience with airconditioning and soft music playing. The cabin is of a good size for George to retreat to, especially in the first few days of checking in when he was rather traumatised. Debrah and Portia did a very good job in handling George. They hand-fed George on the second day to get him to eat and slowly coaxed him out of his cabin for his daily individual playtime.

Susan Ang
Sunday, December 18, 2016

The whole booking process was smooth with Debrah and Portia answering all my queries and that reassured me that Boo will be in good hands while we were away. I can also see that they put in great effort to ensure that each cat-client would feel at ease and comfortable while away from home. Boo was well taken care of and I will definitely choose Nekoya again for Boo’s next staycation!

Rie Ohno
Thursday, December 15, 2016

We are so glad to have placed Jasper at Nekoya Cat Hotel. The care and attentiveness given were superb. Jasper has never been away from us before and we were deeply worried about how our handsome boy could cope in the new environment and people around him. Jasper may be huge and majestic looking, but he is very timid and highly cautious by nature. With the twice daily video and photo updates from Nekoya, we were quickly put at ease.

Liz Dju
Monday, December 5, 2016